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Open your account with clear privacy terms

Live Roulette, Spaceman and Football Strike sit behind an account flow where our Privacy Policy explains what account, device, cookie and payment data we collect before you start.

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Check how privacy applies in India

matkacool Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy sets out how we collect, use, store and share data connected with your account, wallet activity, device checks, support chats and site preferences. Access and eligibility depend on local law and are available only where local law permits. When you use UPI, Paytm,

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PhonePe or Google Pay, we keep the transaction reference, status and related account record so deposits, withdrawals and disputes can be checked. We do not sell your personal data. We share limited records with payment partners, fraud-prevention services, hosting providers and support tools when needed to
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run the account, protect your balance, answer your request or meet a legal requirement. You can contact us to ask for access, correction or deletion where the law allows it.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Contact us about your privacy choices

Your privacy request should reach the team that can actually act on it.

ACCOUNT CARE

Manage privacy across account records

Privacy work is part of daily account operations, not a footer link we forget after launch. We limit collection to data needed for account access, wallet checks, fraud controls, support replies, cookie…

Data collection

We collect account identifiers, contact details, device signals, login events, wallet references and support messages. Each category has a purpose, such as access control, payment matching, fraud checks or customer assistance.

Cookie choices

Cookies help keep you signed in, remember language choices and measure site errors. Where consent is required, you can accept or adjust non-essential cookies without changing core account access.

Payment records

UPI, Paytm, PhonePe and Google Pay references are stored with status, time and account link. We use them to confirm deposits, verify withdrawals and trace failed or delayed transactions.

Account security

Login checks, device history and verification steps help protect your account from unauthorised access. If an unusual sign-in appears, support may ask extra questions before discussing privacy records.

Retention periods

Some records stay while your account remains active; payment and dispute data may be retained longer when law, audit needs or fraud checks require it. We remove data when no valid reason remains.

Change requests

You can ask us to correct contact details, export eligible account records or delete data that no longer needs retention. We explain any refusal with the lawful reason behind it.

Ask about your Privacy Policy rights

These answers explain how our Privacy Policy works when you open or manage an account from India. They cover the data we collect, why we keep it, how local payment records are treated, and how you can reach us for access, correction or deletion requests.

We collect details you provide during account setup, such as name, mobile number, email and verification data. We also record login events, device signals, wallet references, cookie choices and support messages linked to your account.

We keep transaction references, status updates and account links so deposits, withdrawals and disputes can be matched accurately. These records help us trace delayed payments and meet audit or legal duties where required.

Yes. If your email, mobile number, address or payment label is wrong, contact us from your registered channel. We may request identity checks before changing records to prevent unauthorised account edits.

Cookies support sign-in, security checks, language choices and error measurement. Where consent is needed, you can manage non-essential cookies, while essential cookies remain active because they keep account access and safety controls working.

We share limited data with payment partners, hosting services, fraud-prevention tools and support systems when needed to operate your account. Each sharing purpose is tied to account access, payment handling, security or legal compliance.

Retention depends on the record type. Account and support data usually stays while your account is active, while payment, dispute and security records may remain longer if law or fraud checks require it.

Send a request through the privacy mailbox, in-account chat or record request form. We verify your identity, confirm what records qualify, and explain any data that must remain for legal or security reasons.

Open your account with clear privacy terms

Contact us about your privacy choices

Manage privacy across account records

Data collection

Cookie choices

Payment records

Account security

Retention periods

Change requests

Ask about your Privacy Policy rights

01 What personal data do you collect?

02 Why do you keep UPI, Paytm and PhonePe records?

03 Can I ask for my data to be changed?

04 How do cookies affect my privacy?

05 Do you share my data with other companies?

06 How long do we keep account data?

07 How can I request a copy or deletion?

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